Privacy Policy
Information We Collect
Section titled “Information We Collect”We are the sole owners of the information collected through Eeny. We do not sell or rent this information to anyone. The information we collect directly includes details required for communication with Slack, such as workspace name, enterprise name, and user display names. Workspace and enterprise names are stored for as long as the app is installed. User display names are processed but never stored.
Eeny only collects information sent to it directly via direct messages or when the bot is directly mentioned. We do not store or log other messages or Slack activity. Eeny does not access past or archived messages. We collect Slack account and access information for the sole purpose of connecting to the Slack API.
Your information will not be sold, exchanged, transferred, or given to any other company without your consent, except for delivering the service requested. It will not be shared outside of the authorized Slack team.
For users on the Pro plan, we store basic payment metadata, such as payment ID, subscription ID, and subscription status. We do not store or process payment details—this is handled securely by Stripe. Payment-related metadata will be retained for a minimum of six years for accounting purposes.
All data related to an installation is deleted within 45 days of app uninstallation. Users can request deletion of their Pro-related data separately by contacting privacy@eeny.io.
Do We Use Cookies?
Section titled “Do We Use Cookies?”No.
Security
Section titled “Security”We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect information, that information is encrypted and transmitted to us in a secure way.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only administrators who need the information to perform a specific job are granted access to data held within the Eeny application. The computers/servers in which we store information are kept in a secure environment.
Eeny is hosted within the Google Cloud Platform’s (GCP) eur3 resource location. Details of physical locations can be found in the GCP locations documentation.
Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.
Updates
Section titled “Updates”Our Privacy Policy may change from time to time, and all updates will be posted on this page.
Consent
Section titled “Consent”By using our service, you consent to this privacy policy.
Contacting Us
Section titled “Contacting Us”For questions regarding this privacy policy, contact privacy@eeny.io.
Last updated: 04/2025
- 04/2025 - Updated to reflect the introduction of Eeny Pro and payment processing via Stripe.